PRODUCTS  |  UPDATES  |  SUPPORT

Support

Welcome! How can we assist you?

  Support

Do you have questions regarding your order?

Our products are sold through external vendors. If you have any questions regarding your order, payment, invoice, delivery, or right of withdrawal, please contact the vendor you purchased from directly. Further information can be found in your order documents.

These links will take you to customer service of:
DigiStore24Microsoft Store
Google Play Store    Amazon


Have you lost your product or your unlock code?

If you have lost your installation file or unlock code, we can resend it to you. Please understand that we must charge a processing fee of 8.00 EUR. Contact us – You will subsequently receive non-binding information regarding the next steps. We will only proceed with the assignment upon your express confirmation.


Do you have questions about our products?

Do you need technical support for a product or do you have questions about it? Contact our support, we will be happy to assist you:

Contact our support via e-mail



Popular FAQs:
FAQ about Uninstalling our Products
Use on other Operating Systems
How do I show the fireplace on my TV?
Write-a-Document Premium FAQ

YOUR SECURITY IS IMPORTANT TO US

Buy our products from reputable vendors.

DigiStore24 accepts the following payment methods:
PayPal, SEPA, credit card Klarna and bank transfer

The Microsoft Store accepts the following payment methods:
PayPal, SEPA, credit card, payment via your telephone provider and Xbox prepaid cards




On Google Play the following payment methods are accepted:
PayPal, credit card, Klarna, PaysafeCard and Google Play prepaid cards

Note: The available payment methods may vary.

Our downloads are virus-checked.

Cookie Settings


© 1997-2026 JMMG Communications.